Bridgend business benefits from going digital

Tuesday 10 March 2020

Walker Chiropractic

A local Bridgend business, Walker Chiropractic, opened their second clinic in the area after noticing a high demand for chiropractic services.

However, with more than one practice to run, Martyn and Sarah Walker had a desperate need to manage their busy diary and make life easier for their customers.

The business owners weren’t sure where to start when it came to making the digital move, so did some research and booked on to a Superfast Business Wales event, ‘sell with social media’.  Both found the event useful but agree that having one-to-one sessions with a Superfast Business digital advisor that really opened their eyes to how going digital can improve the way you run a business.

Going digital has allowed the business owners to solve the problem of time; customers can now access an online booking system which saves them visiting the practice. Automated marketing using CRM keeps customers engaged and also supports quick referrals, as well as this the practice has also adopted digital health records, meaning less admin time and more focus on patient care.

The clinic has seen a 50% increase in customer enquiries within the first couple of weeks of introducing different digital elements.

If you feel as though your business could benefit from going digital then get in touch with Superfast Business Wales via their website.

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