Customer Relationship Management (CRM) is an easy way for a business to manage all of its interactions with potential and existing customers. Defining a CRM strategy will ensure your business processes are streamlined and efficient whilst increased awareness can help your business to improve relationships, retain customers and boost long term profits. A CRM system […]
Read '3 Reasons why your Small Business needs a CRM System' >
Love it or hate it, social media is here to stay. Get a head start with our social media top tips. Go where your customers are Opening up good communication channels with your customers is key. Find out what social media platforms they are using, sign up and create your online presence to actively engage […]
Read 'Social media do’s and don’ts from Superfast Business Wales' >
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